Privacy Policy
Effective Date: April 22, 2025
Last Updated: April 22, 2025
P.J. Richer Law Corporation (“TLR Law Office”, “we”, “our”, “us”) is committed to protecting the personal information of our clients and website visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws in Manitoba and Canada.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
- Who We Are
TLR Law Office provides legal services in estate planning, estate administration, real estate conveyancing, and corporate/commercial law. We primarily serve clients located in Manitoba, Canada.
Business Name: P.J. Richer Law Corporation
Business Address: 131 Provencher Blvd, Winnipeg, MB R2H 0G2
Websites:
Privacy Officer: Philippe Richer
Mail: 204- 131 Provencher Blvd Winnipeg MB R2H 0G2
Phone: (204) 925-1900
- What Information We Collect
We collect the following types of personal information:
- Name, email address, phone number, and mailing address
- Legal matter details you voluntarily provide
This information is collected through:
- Online forms on our websites
- Phone calls and email communication
- In-person or virtual intake interviews
We do not collect financial information (e.g., credit card or banking info) through our websites.
- Why We Collect This Information
We collect personal information for the following purposes:
- To schedule consultations and provide legal advice
- To manage client files and legal services
- To send appointment reminders, updates, and educational content
- To deliver marketing communications when you have opted in
- What Happens If You Don’t Provide Information
Providing your personal information is voluntary. However, if you choose not to provide the requested information, we may be unable to:
- Complete a legal intake
- Offer a consultation
- Proceed with providing legal services
- SMS Messaging & Consent
When you opt in to receive text (SMS) messages from us, you may receive:
- Appointment reminders
- Intake instructions or webinar links
- Legal updates or marketing messages
Sender Name: TLR Law Office
Message Frequency: Varies by purpose (appointments, marketing, webinars)
Fees: Message and data rates may apply
Opt-Out: Text STOP to unsubscribe
Help: Text HELP for assistance
You will not receive SMS marketing unless you have manually opted in. Separate consent is required for promotional messages. SMS data is never shared with third parties other than our secure SMS service provider.
- How We Store and Protect Your Information
Your information is securely stored using the following platforms:
- Actionstep (legal practice management software; U.S.-based servers)
- Microsoft SharePoint (internal file and document management)
- Lawyer Done Deal (real estate conveyancing software)
- Go High Level (GHL) and GetResponse (CRM and email marketing)
We implement appropriate technical and organizational measures to safeguard your data.
- How Long We Retain Your Information
Client data is retained for 10 years following the closure of a legal file and may be retained indefinitely, in accordance with our professional obligations and internal file retention policies.
- Sharing Your Information
We do not sell or rent your personal information. Your information may be shared with trusted third-party service providers only for the purposes of providing our services. These include:
- CRM and marketing platforms (Go High Level, GetResponse)
- Practice management software (Actionstep)
- Real estate software (Lawyer Done Deal)
- Cloud-based storage (Microsoft SharePoint)
- SMS gateways (e.g., Twilio, via GHL)
All service providers are contractually bound to protect your information.
- Cookies & Analytics
Our websites use cookies, Google Analytics, and Facebook Pixel to:
- Understand how users interact with our websites
- Improve user experience
- Measure marketing performance
You may disable cookies in your browser settings, though some features may not function properly as a result.
- Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Withdraw consent to the use of your personal information (where applicable)
To make such a request, please contact our Privacy Officer at 204 – 131 Provencher Blvd, Winnipeg MB R2H 0G6
If you are not satisfied with how we handle your personal information, you may file a complaint with the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca
- Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our websites with the revised “Last Updated” date. You are encouraged to review this policy periodically.
